Official product information
ElectroSlim Shipping and Delivery
ElectroSlim ships from the US unless the sales page says otherwise, with tracking in the order email. Shipping cost and delivery times are not published; the cost appears at checkout. For delivery problems, call +1 (225) 293-8071.
ElectroSlim shipping at a glance
| Detail | What we know |
|---|---|
| Ships from | The US, unless the sales page says otherwise |
| Tracking | In the order email |
| Cost | Not published; shown at checkout |
| Delivery time | Not published |
| Bonus reports | Digital, so they do not wait on the post |
| Order desk | the sales desk, +1 (225) 293-8071 |
What happens after you order
Order email
Keep your order ID; you need it for everything that follows.
Packing
Your pack ships from the US.
Tracking
Arrives by email.
Delivery
Bring the box inside promptly. A tub left on a hot porch is a tub of clumped powder.
Check the seal
Under the lid there should be a seal. If it is broken, do not use it; call the desk.
Problems with a delivery
| Problem | What to do |
|---|---|
| No tracking after a few days | Call +1 (225) 293-8071 |
| Marked delivered but missing | Check with neighbours and the carrier, then call |
| Cracked or crushed tub | Photograph it before you open the box, then call |
| Broken seal | Do not use it; call the desk |
| Powder has set solid | Call. Heat and humidity do this, and it is a shipping or storage issue |
| Wrong pack | Call before opening anything |
The website email ([email protected]) cannot see your order. Anything order-related goes through the phone line.
Storing your tubs
- Cool and dry, as the label says. A kitchen cupboard away from the stove is ideal.
- Not the bathroom, and not the car.
- Lid closed firmly; powder pulls moisture out of humid air.
- Keep the scoop inside the tub, dry, so you are not guessing at the serving.
- Out of reach of children.
- With a multi-tub pack, open one at a time and check dates on the rest.
Shipping and the refund clock
The 60-day guarantee window usually counts from the purchase date rather than the delivery date, so a slow delivery eats into it. Ask the desk for your exact window when you order, and write the date down.
Shipping: questions
More answers on the full FAQ page.
Where does it ship from?
From the US unless the sales page says otherwise. Tracking is in the order email.
How much is shipping?
Not published. It shows at checkout.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days on your card.
How do I contact ElectroSlim support?
Call +1 (225) 293-8071 for orders and refunds. The website email, [email protected], cannot see orders.
Ready to try ElectroSlim?
Pick a pack and see the price at checkout. The money-back guarantee is 60 days from purchase, unless the sales page prints a longer window. Questions first? Call the order desk at +1 (225) 293-8071.
Sold through a USA authorized ElectroSlim retailer. This site is not the manufacturer and earns when you buy.