Official product information
ElectroSlim Refund Policy
ElectroSlim refunds follow the 60-day guarantee. Call +1 (225) 293-8071 with your order ID, mail the tubs with tracking to 580 Broadway, Suite 1101, New York, NY 10012, and the refund is issued 3–5 business days after credit, then 5–10 days on your card.
Refund policy summary
| Policy point | Detail |
|---|---|
| Window | 60 days from purchase, unless the sales page prints longer |
| Start a claim | Call +1 (225) 293-8071 |
| Return address | 580 Broadway, Suite 1101, New York, NY 10012 |
| Include | Full name, email, order ID |
| Return shipping | Buyer pays; use tracking |
| Refund issued | 3–5 business days after the return is credited |
| Shows on card | A further 5–10 days |
| Digital bonuses | Not returnable; yours to keep |
How to return an order
Call the order desk
Phone +1 (225) 293-8071 with your order ID, inside the 60-day window.
Pack the tubs
Include a note with your full name, email and order ID, opened or not.
Ship with tracking
Mail it to 580 Broadway, Suite 1101, New York, NY 10012. You pay the postage.
Wait for the credit
The refund is issued 3–5 business days after the return is credited.
See it on your card
Allow another 5–10 days for your bank.
Changes and cancellations
Call +1 (225) 293-8071 as soon as you can. Once a pack has shipped it usually has to be returned instead of cancelled.
| Situation | Best step |
|---|---|
| Wrong pack ordered | Call before it ships |
| Duplicate order | Call with both order IDs |
| Address wrong | Call immediately; the carrier may still be able to redirect |
| A charge you do not recognise | Call before disputing with your bank |
Our role
Theelectroslim is an information site run by a USA authorized ElectroSlim retailer. It is not the manufacturer. Orders, payments and refunds are handled by the sales desk, and the phone line above is the route to all three.
Refunds: questions
More answers on the full FAQ page.
How does the guarantee work?
The money-back guarantee is 60 days from purchase, unless the sales page prints a longer window. Call +1 (225) 293-8071 with your order ID.
Where do I send a return?
580 Broadway, Suite 1101, New York, NY 10012. Include full name, email and order ID.
Who pays return shipping?
The buyer. Use a tracked service.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days on your card.
How do I contact ElectroSlim support?
Call +1 (225) 293-8071 for orders and refunds. The website email, [email protected], cannot see orders.
Ready to try ElectroSlim?
Pick a pack and see the price at checkout. The money-back guarantee is 60 days from purchase, unless the sales page prints a longer window. Questions first? Call the order desk at +1 (225) 293-8071.
Sold through a USA authorized ElectroSlim retailer. This site is not the manufacturer and earns when you buy.